Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Cleanliness
Friendly staff
No space for family
Unusual no textile area
8.0/10
Great
Rooms
7.8
Location
8.5
Service
8.0
Dining
7.8
Guest reviews
8.0/10
based on 7 reviews
8.4
8.4/10based on 4521 reviews
Joseph
United States,
May
2024
7.8/10
The hotel is set in a stunning location perfect for exploring the local area, offering clean and modern rooms suitable for a comfortable stay. However, the dining options could have more variety. The staff are friendly and the atmosphere is cozy, making it a great base for hiking enthusiasts.
Rooms
8.0
The room equipped with a fridge was really clean and modern but felt quite compact; ideal for sleeping and washing after a day of hiking.
Service
7.0
The staff, except for the lady who checked us in, were friendly and attentive despite being busy. They provided great recommendations and assistance for tours and tickets.
Location
9.0
The hotel is located in Bavaria on the mountain, offering a cozy and clean basic double room for a preferred stay.
Dining
7.0
The dinner and breakfast spread was spacious and comfortable with tasty options, yet more variety could enhance the experience.
Facilities
The facilities were adequate, providing everything one would need for a comfortable stay.
Benjamin
United States,
January
2024
8.6/10
The hotel had clean, comfortable rooms that suited our needs perfectly and were spotlessly clean. The service was really friendly and helpful. The location was excellent for exploring Garmisch, although being in a no textile area was unusual for us. The dining provided a wide selection of food but the coffee wasn't great. Overall, a great choice for a stay.
Rooms
8.0
The room, although small, was perfect for us and was spotlessly clean.
Service
9.0
The service was very friendly and helped us with everything we needed.
Location
9.0
The location was very good for Garmisch, near the train station and close to the cogwheel train to Zugspitze.
Dining
9.0
The dining experience was really great with a wide selection of all kinds of food.
Facilities
8.0
The facilities were good overall.
Cleanliness
No space for family
Edward
United States,
July
2023
8.6/10
The hotel was really clean and modern but was quite noisy due to its proximity to the road. The rooms were overlooking the spa/pool area, which was a nice view, but unfortunately, they were not available at the specified time. Service at the hotel was really friendly and helpful, although there were long queues. The location was very convenient for exploring Garmisch Partenkirchen, but it was a no textile area, which may be unusual for UK visitors. The dining experience exceeded our expectations with a wide selection of well-prepared foods. Overall, a great stay with a few minor drawbacks.
Rooms
8.0
The rooms were really clean and modern, but it was quite noisy being near the road. They offered a nice view overlooking the spa/pool area, although they were not available at the specified time.
Service
9.0
The service was really friendly and welcoming, attending to our queries despite the long queues.
Location
8.0
The hotel's location was very convenient for exploring Garmisch Partenkirchen and accessing the zugspitze bahn. However, it is a no textile area, which may be unexpected for UK visitors.
Dining
9.0
The dining experience was really great with a wide selection of all kinds of food, making it a spacious and comfortable dining experience.
Facilities
9.0
The hotel offered a great range of facilities to enjoy during the stay.
Susan
United States,
May
2023
7.8/10
The hotel rooms may look larger in the pictures, but they are small, which was perfect for us. Spotlessly clean rooms with very comfortable beds; however, they were uncomfortably hot even at night. The rooms felt quite compact, serving well as a base for hiking, but not ideal for spending much time beyond sleeping and washing.
Rooms
8.0
Our room was small but perfectly clean and comfortable, with very cozy beds. The only downside was the room being uncomfortably hot, especially at night.
Service
7.0
The staff attends to your queries, though sometimes there might be a wait due to long queues. They are friendly and welcoming, catering to families and even pets.
Location
9.0
The location is very good for exploring Garmisch and its surroundings. Easily reachable on foot to many attractions and with a small but cozy sitting area.
Dining
7.0
The dining experience was good, especially with the proximity to Lidl and being walkable to Zugspitze Bahn or the base of Garmisch for skiing. However, could use more variety considering the size of the hotel.
Facilities
The facilities were decent overall, with conveniences like shops and tours/ticket assistance available.
Chris
United States,
April
2023
8.0/10
The hotel is a good base for hiking with compact but clean and cozy rooms equipped with a fridge. It lacks space, especially for families, but serves well for sleeping and washing purposes.
Rooms
7.0
The room was clean and cozy with a small but comfortable sitting area.
Service
9.0
The staff provided helpful ski passes and fantastic restaurant recommendations, keeping me informed about available deals.
Location
8.0
The location is very clean, well-organized, and cozy, though the no textile area might be off-putting for British guests unaccustomed to this rule.
Dining
8.0
Enjoyed a great stay with delicious breakfast options, near convenient spots for skiing.
Facilities
8.0
Provided a relaxing SPA zone and enjoyable dining experiences.
Arthur
United States,
April
2023
7.4/10
The hotel rooms felt compact but clean, making it a good base for hiking. The service was a mix of friendly and uninterested staff. The location, though not ideal for swimwear, was convenient for exploring Garmisch. Dining offered good options but lacked variety in a large hotel. The facilities were satisfactory overall.
Rooms
8.0
The rooms were small but perfectly clean, suitable for sleeping and washing.
Service
7.0
The staff were friendly and helpful, except for some who seemed uninterested.
Location
8.0
The location is convenient for exploring Garmisch on foot but unsuitable for swimwear.
Dining
7.0
The dining experience offered good options but lacked variety in a large hotel.